Contact Big River Roofing

Working hours:

Monday - Friday: 9AM - 5PM Saturday: 9AM - 1PM

Get in Touch

Have a question about your roof, need a free inspection, or ready to get a project scheduled? Reaching Big River Roofing is straightforward. No phone trees, no automated runaround, and no waiting a week for a callback. When you contact us, you hear back from a real person the same day.

What Happens When You Call

A lot of homeowners tell us they have been burned by contractors who talk a big game on the phone and disappear after the deposit. We do things differently, and the first call is where that shows up.

  • You talk to someone who can answer questions: Not a call center. Not a scheduler reading from a script. Someone who knows roofs and can walk you through what you are dealing with.
  • We set a real time for the estimate: If we say Tuesday at 10, we are there Tuesday at 10. If something comes up, you hear about it from us before the appointment, not after.
  • We give you a straight answer: Sometimes that answer is “you need a full replacement.” Sometimes it is “you need a $300 repair, not a $15,000 roof.” We tell you what the roof needs, not what is easiest to sell.
  • No pressure: You get the estimate, you get the answers, and then you decide on your own time. We are not going to call you six times next week.

When to Call Us

You do not have to wait for a problem to get worse. Here are the things most people call us about:

  • A visible leak inside the house: Do not wait on this one. Water that is already in your ceiling has usually been working on your decking for a while. Our leak detection service finds the source, which is often not directly above the stain.
  • Missing or damaged shingles after a storm: Western Pennsylvania gets real weather. If you see shingles in the yard or bare spots on the roof, call. Our missing shingle replacement page covers what that job looks like.
  • Storm damage you think insurance should cover: Wind damage and hail damage are both covered under most homeowner policies, but the claim process can be confusing. Our insurance claims assistance service walks you through it.
  • A roof that is just old: If your roof is 20 years old, it is time to at least look at it. A roof replacement is a big decision, and we would rather help you plan for it than have you deal with it in a crisis.
  • Sagging ceilings, water stains, or soft spots: These can be signs of structural issues that go beyond shingles. The sooner we look at it, the less it usually costs to fix.
  • Gutters, siding, or a full exterior project: Roof, siding, and gutters all work together. When one contractor handles all three, you get a tighter result and one point of accountability.

What to Have Ready When You Call

You do not need to be a roofing expert to call us. But a few pieces of information help us give you a better answer on the first call:

  • The age of your roof, if you know it: If you bought the house with the current roof, just let us know roughly how long ago that was.
  • What you are seeing: A stain on the ceiling. Shingles in the yard. A noise in the attic during wind. Whatever the symptom is, tell us.
  • When it started: Did this show up after a specific storm? Has it been slowly getting worse? That helps us narrow down what is going on before we get on a ladder.
  • Your address: We cover Mercer County, Lawrence County, and Butler County, plus the communities in between. If you are at the edge of that area, ask and we will tell you.

If you do not have all of that, call anyway. We will figure it out together.

After-Hours Emergencies

If you have active water coming into the house, do not wait until morning. Call (724) 877-7380 and leave a message describing what is happening. We monitor emergency calls after hours and will get back to you as fast as we can.

While you wait, move anything valuable away from the leak and put a bucket under the drip. If you feel safe doing so, step outside and see if there is an obvious issue like a tree branch on the roof or a large section of missing shingles. Do not climb up there yourself. The National Safety Council lists falls from ladders as one of the most common home accidents, and a wet roof makes the risk worse.

Why Choose Big River Roofing

When you contact Big River Roofing, you are reaching a locally owned, BBB A+ Rated roofing contractor with five years of proven experience serving homeowners and property owners across Western Pennsylvania. From the first call to the final walkthrough, every interaction is handled with honesty, clear communication, and no pressure to commit to work you do not need. Don built Big River Roofing around four things that show up on every job:

  • Honesty: Straight answers, even when they are not the ones that sell the biggest job.
  • Communication. Calls get returned. Appointments get kept. If something changes, you hear about it from us first.
  • Reliability: We have stayed in business while other local roofers have come and gone. Showing up is most of it.
  • Doing what you say you are going to do: The quote is the price. The start date is the start date. The cleanup happens before the crew leaves.

You can also look us up on the Better Business Bureau if you want to see how we do outside of the local vote.

Contact Big River Roofing From Anywhere in Western Pennsylvania

No matter where you are in our service area, getting in touch with Big River Roofing is easy. The team responds promptly to calls, messages, and online estimate requests from homeowners and property owners across Mercer, Lawrence, Butler, and Beaver Counties. Our service areas include: Mercer County, Lawrence County, Butler County, Beaver County, Cranberry Township, Harmony, Wexford, Slippery Rock, Butler, Beaver, Grove City, New Castle, Neshannock, Mercer, Sharon, Hermitage, Ellwood City, West Middlesex, Beaver Falls, Warrendale and surrounding communities. Explore our complete list of coverage zones on our Service Areas page. 

Schedule Your Free Roof Inspection With Big River Roofing Today

You do not need to wait until a small problem turns into a costly repair. Reach out to Big River Roofing and get a certified local contractor on your roof with no obligation and no upfront cost. We serve homeowners and property owners across Western Pennsylvania and are ready to respond promptly.

Call (724) 877-7380 or request your free estimate online and let Big River Roofing give you a straight answer about what your roof needs.

Schedule Your Free Roofing Estimate

Your roof protects everything underneath it. If it’s been a few years since your last inspection, or a recent storm rolled through your area, now is the right time to get a professional set of eyes on it before a small problem becomes a costly one.

Reach out to Big River Roofing and let a certified local contractor give you a straight answer about what your roof needs. No sales pressure, no inflated estimates, just clear information and honest recommendations from a team that has been serving Hermitage and Western Pennsylvania homeowners for 5+ years.